Hotel Assistant in Nepal

An introduction to Hotel Management Foundation and an intermediate course. Step into the dynamic world of hospitality with our UTS Hotel Assistant Crash Course. Acquire essential skills to lay the foundation of your career in the hotel industry and excel in various roles and departments. This hands-on program, guided by industry professionals, covers everything from Front Desk operations to Housekeeping, Food & beverage service, and Customer Relationship Management. You will develop a deep understanding of the Hotel Ecosystem, learning about Property Management Systems, Hospitality etiquette, and the art of delivering top-tier customer service. Through immersive training, you will gain expertise in key hotel operations and prepare for the Hospitality industry. You will master Front desk operations, handling reservations, check-ins, and guest communication. In Housekeeping, you will learn cleanliness, task organization, and Hotel upkeep. The course also covers food and beverage service, including menu planning, table setup, and service etiquette. Additionally, you will develop Hospitality etiquette and Professionalism, refining the soft skills for guest interactions and industry success. By the end of the course, you will be fully equipped to thrive in the hospitality sector, whether in Hotels, Resorts, Airlines, Cruise ships, etc.

General Course Outline

• The hospitality industry and its global impact
•  Hotel operations and property management systems
• Guest service and communication excellence
• Housekeeping and hygiene standards
• Food and beverage operations and service techniques
• Front desk operations and reservation systems
• Hospitality law, health & safety regulations
• Sustainability and Eco-Friendly Practices
• Technology Integration and Automation in Small Hotels
• Practical and theoretical examination of the course

Instructor

Mr. Nirajan Bhandari

Hotel Assistant Instructor

Mr. Nirajan Bhandari is a seasoned professional in the hospitality industry with a comprehensive background in Hotel Management and Business Administration. He holds a Bachelor's degree in Hotel Management from Natham and an MBA from Triveni University. With extensive experience across various sectors, he has worked in the airline industry, where he gained valuable insights into customer service and operational efficiency. He has also held key roles in the hospitality sector, including Hostess Coordinator at multiple hotels in Nepal, where he refined his skills in guest relations and event coordination. Additionally, Nirajun has hands-on experience as an Associate in the Front Desk department of several hotels, overseeing guest services and ensuring smooth operations. His career further extends into the education sector, where he has worked in front office operations at diploma banking colleges in Nepal, broadening his expertise in hospitality management. Nirajun is passionate about sharing his knowledge and experiences to help others succeed in the dynamic hospitality industry.